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Platinum | March 2024

High entrepreneurship with method, commitment and continuity

Gicar is an example of entrepreneurial excellence and made in Italy for the supply of customised electronic solutions, particularly in coffee machine automation


“Italian reality that strongly believes in Italianness”. A phrase that captures the essence of Gicar, a company founded in 1963 that has gained an important market position in all the sectors in which it operates, becoming a world leader in some of them. Although the core business is the design and production of electronic boards for coffee machines, the experience and knowledge gained over the years have enabled Gicar to grow in other sectors as well.

A family, a story of healthy entrepreneurship, honesty and Italian excellence, whose roots go back to a time in history when Italy knew how to dream. President Donatella Arlati recounts: “Gicar started out in the early 1960s as a small artisan company of electromechanical products, specifically solenoid valves for coffee machines. A pioneering idea, the result of my cousin’s passion for electronics at a time when it was difficult to see its potential, was to introduce electronics into coffee machines. In the mid-1970s, thanks to my father’s entry into the company and the interest shown by some French customers who believed in this project, the first major change took place, giving the impetus that has continued to this day. Today, Gicar offers customised solutions for customers’ machines, making a strong contribution to the definition of solutions: customers enter with an idea and leave with the finished product”.

The ability to offer highly specialised and customised products is one of the company’s strengths. “Customer centricity is not a slogan but an operational practice”, emphasises the president, “We maintain a truly customer-focused approach. This means doing well and always doing better, introducing constant organisational and technological innovations: for example, we have state-of-the-art production facilities that are unique in Italy. Our growth is the result of relentless work and is slow but steady”.

This is the Gicar style, a Brianza-based company with an international mentality that makes thoughtful and targeted investment a distinctive constant. The success is the result of a gradual evolution to ensure security and financial soundness, assessed with the Cerved rating. The experience gained over time is a driving force that makes the difference, with a focus on training and continuous innovation, both in terms of products and technology and infrastructure. An identity that looks to Italianness as an added value, with an entirely Italian production, a rare fact in the electronics sector.

“We work to high standards, using valued consultants. This has allowed us to create a paradigm of progressive productive and organisational improvement, always one step ahead of our size. A philosophy that has led us to obtain Iso 9001 certification as early as 1994, to be among the first to obtain ‘100% Made in Italy’ certification, and to equip ourselves with an occupational health and safety management system”, he continues. “Whistleblowing was implemented in 2019, before it became mandatory, just as the 231 model and the code of ethics were implemented, a choice made with foresight and managed with capillarity, as well as validated by the Legality Rating”. “The latest”, he concludes, “is the sustainability report, which will bring important developments. Working towards clear objectives, safeguarding company and workers, is our corporate culture. Underlying this is a robust organisational system and the need to do well, looking at certain tools as competitive advantages”.

The expanded and refurbished headquarters in Merate is dedicated to the production of electronic boards. Equipped with a photovoltaic system since 2015, it adopts energy-saving and environmentally friendly technologies. In 2018, Gicar commissioned a new, purely mechanical production site with energy-saving solutions and environmentally friendly production systems, which was awarded energy class A4, the highest energy standard attainable to date.

SUSTAINABLE INNOVATION

“After the first sustainability report we are planning an extended sustainability management system as a company driver, to translate the culture of sustainability into operational practices, as Gicar has always done with its previous systems”, explains management consultant Giovanni Grasso, “An ambitious and original project: to put in place a comprehensive and conscious management of sustainability”

The head office in Merate is dedicated to the production of electronic boards. Equipped with a photovoltaic system since 2015, it adopts energy-saving and environmentally friendly technologies

fotovoltaico


Source: Platinum

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